From April 25 to 27, the 2023 China International Financial Expo was successfully held at the Shougang Exhibition Center in Beijing, themed ‘Gathering Financial Technology Achievements, Showcasing Digital Financial Power, and Writing a New Chapter for Financial Services in China’s Modernization.’ This event aimed to comprehensively showcase the financial industry’s achievements in improving technological innovation, accelerating technological self-reliance, continuously enhancing financial service levels, and supporting high-quality economic development. It also served as a platform for major fintech companies to demonstrate their strengths, attracting numerous industry leaders and fintech practitioners from across the country to discuss the digital development trends in the financial industry.

As one of the major suppliers in the IT solution market for the banking industry in China and a representative enterprise supporting banks’ digital transformation and financial innovation, Agree Technology presented its theme, ‘Building Digital Intelligent Services, Reshaping Customer Relationships’, at the expo. They showcased numerous innovative products and solutions, such as ‘Cloud Cabinets,’ ‘Financial Light Terminals,’ and ‘Digital Rural Comprehensive Platforms,’ which garnered significant attention and praise from attendees.

Agree Technology CEO Wang Yuhui (first on the left) communicates with colleagues.

During the expo, in addition to showcasing a variety of products, several leaders from Agree Technology were present on-site to engage in in-depth discussions with industry experts and client representatives on topics related to technological development and digital transformation. They shared experiences and results on how Agree Technology actively practices an independent innovation path to build a digital service product matrix for the banking industry. They also demonstrated how banks can provide customers with more convenient, efficient, and intelligent financial service experiences through these digital products and services, highlighting Agree Technology’s efforts and practices in meeting customers’ growing financial service demands.

Agree Technology Executive Vice President Xu Ling (first on the left) communicates with clients

Regarding constructing digital service products, Agree Technology has been actively practising independent innovation paths, creating a digital service product matrix for the banking industry, providing leading technological support for the financial services sector, and enhancing customer service levels and market competitiveness. The series of innovative products and solutions showcased at the expo fully demonstrated the company’s innovation capabilities and market sensitivity.

As the digital age arrives, the banking industry’s digital transformation has become an irreversible trend. This transformation is also a critical path for the banking industry to achieve high-quality development. However, it is crucial to consider the impact of digitalisation on customer service emotions during the transformation process. While digital applications can improve service efficiency, they can also lead to a lack of product and service experience.

Therefore, as a company with the vision of ‘becoming the connector between financial institutions and customers,’ Agree Technology is actively promoting continuous transformation in customer service channels during the banking industry’s digital transformation. They aim to help bank customers bridge the digital divide and strive to reshape the intimate relationship between banks and customers, driving business innovation through technological innovation and providing customised solutions.

The technological strength and forward-thinking approach demonstrated by Agree Technology at the expo received high praise from attendees. Looking ahead, Agree Technology will continue to adhere to the path of independent innovation, working with banking clients to advance digital transformation efforts, providing more convenient, intelligent, and high-quality fintech products and solutions while continuously enhancing the intimacy between banks and customers.