Omnichannel Banking System Solutions

Exam & Training System

Overview

The Exam and Training System is committed to the bank’s talent development strategy and provides banks with professional solutions such as software technology and knowledge systems. According to the current situation of most banks, through detailed demand analysis and technical framework, tellers’ training and assessment process is standardised, unified and efficiently integrated in a software system. It reduces the capital cost of the bank’s human resources department to train business talents and saves a lot of workforce and material resources for the assessment and training work. Finally, the bank realises the automatic management mode of assessment training.

Rich Learning Resources

Online courses are not limited to video learning; the training department’s regular training materials are also learning courses. They support online learning of Word, PPT, PDF, and other documents and recording online learning time. Different department managers can coordinate with management and be authorised to share resources between multiple departments.

Course Learning

Combine active learning with passive learning.

Make coordinated arrangements for study, examination and homework; provide scoring of learning materials, online homework and evaluation feedback; trainees can choose courses independently and manage the learning process independently; learning progress can be acquired through learning task statistics.

Question Bank Resources

It includes the detailed management of test questions; the content of test questions can be classified into multi-level detailed management and maintenance according to the question bank, knowledge points and difficulty coefficients. It supports single-choice, multiple-choice, true/false questions, short answer questions, typing entries, transaction operation, printing slips, banknotes, and coins calculation, and other question types.

Test Paper Resources

A template for constructing a test paper can be defined once and used again. Test papers can be comprehensive or professional papers; the form of the test paper can be a random selection of questions or unified content.

Independent Examination Organization and Management

The user can organise all kinds of tests and exercises and can achieve rich online examination question types, such as selection, judgment, short answer questions, etc.; the system provides intelligent scoring and manual scoring of short answer questions; the system can realise random selection of questions, disrupt the order of questions, etc. for then test organisation, and provides a variety of test security settings.

Exam Cheating Prevention

Switching out and preventing cheating and leakage of test questions, such as copying and pasting, is forbidden.

Statistical Query

Human Resources managers can easily query usage, learning, examination data, and league table information at all levels of the organisation, including support study examination and automatic summary of study and assessment results in each outlet. Support the query and statistics of the performance data of not only each department and outlet but also according to the individual employees and their departments. The summary of all kinds of learning and assessment information, such as basic information, learning experience, training and assessment results of employees, provides an accurate and fair reference basis for departments at all levels.

Advantages

The system integrates training and examination modules based on business knowledge and teller operation, which can offer an assessment according to different training batches.

The seamless connection with the counter system enables the counter transaction to run flawlessly in the training environment and have a real operating experience.

The training efficiency is effectively improved, and the training cost is significantly reduced by the process-oriented training and assessment mode and the integration process of tellers from zero recognition to skillfully on duty.

The organisation of training examination work has become very easy due to the automatic question bank management module and exam management module; users can flexibly arrange the test type, mode, template, score, question bank establishment and import and export functions.

The system also provides a query module that can provide users with different roles to query the information they care about.

Implementation case

It has been used in many banks, such as rural and city commercial banks, at all levels.

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